Should bad weather or any reason from the whale watching cruise boat owner or their employees of any vessel booked thru this site GoWhaleWatching.com.au cause the charter to be cancelled on, or prior to, the day of your booking, the whale watching cruise company you booked thru preference is to offer you another available day.  If this is not possible, then they will provide  A FULL REFUND.  Refunds will be made the same method as payment.  The customer shall have no claim on any account against GoWhaleWatching.com.au, its management and contractors.

Should the customer cancel their booking than the following refund applies:-

• Customer Cancels Prior To Cruise                Refund Amount 
•    168 hours (7 days or more)                      Deposit is lost
•    120 hours (5 days)                               50% of total quoted price
•     72 hours (3 days)                                40% of total quoted price 
•     48 hours (2 days)                                20% of total quoted price 
•     24 hours (1 day)                                     no refund
•     Day of cruise                                          no refund